Annotate a Recording Date: February 9, 2023 By: Jeffrey Markus Categories: Interactions Views Read More
Change a User Status in the Agent Status View Date: February 17, 2023 By: Jeffrey Markus Categories: Agent Status Summary Read More
Change a User’s Status in the Activity Details View Date: February 9, 2023 By: Jeffrey Markus Categories: Queues Activity Read More
Change an Agent’s Status in the Agent Detail View Date: February 17, 2023 By: Phillip Robinson Categories: Queues Agents Detail Read More
Change User Status in the Agent Performance View Date: February 9, 2023 By: Jeffrey Markus Categories: Agent Performance Summary Read More
Copy an Interaction ID Date: February 9, 2023 By: Jeffrey Markus Categories: Interactions Views Read More
Deactivate or Activate Agents in the Agents Detail View Date: February 17, 2023 By: Phillip Robinson Categories: Queues Agents Detail Read More
Deactivate or Activate Users in the Activity Details View Date: February 9, 2023 By: Jeffrey Markus Categories: Queues Activity Read More
Download a Recording Date: February 9, 2023 By: Jeffrey Markus Categories: Interactions Views Read More
