Select Page
Looking for help?
< All Topics
Print

Locate IVR Call Routing Settings

PostedFebruary 9, 2023
UpdatedJune 30, 2023

Brief Description

This workflow describes the steps for a user to locate IVR (Interactive Voice Response) Call Routing Settings in the Genesys system.

Select the Call Routing link.

Select the desired Call Route.

The call route details are displayed.

Video Walkthrough

Table of Contents