Send a Fax

Brief Description

This workflow describes the steps for a user to send a fax in the Genesys system.

Select the Calls icon.

Select the Fax icon.

Enter a fax number into the Enter Number field.

Select the Include Cover Sheet toggle.

Enter notes into the Cover Page Note field.

Browse for the attachment to send.

Select the Send Fax icon, once you have selected your attachment.

Video Walkthrough